Your personal information is our top priority. This Privacy Policy clearly explains how Casinplus collects, uses, and protects your data.
Summary: Casinplus respects your privacy. We only collect the information necessary to provide our services and never share or sell it to third parties without your permission.
When you create an account and use our services on Casinplus, we collect various types of information. This falls into two main categories — what you provide directly, and what is collected automatically from your device or browser.
During registration, verification, and payment, you provide Casinplus with the following information:
When you use the Casinplus website or app, certain information is collected automatically:
| Data Type | Reason for Collection | Retention Period |
|---|---|---|
| Identity details (name, date of birth) | Account Verification & KYC | 5 years after account closure |
| Contact details (email, phone) | Contact & Security | For the duration of account activity |
| Payment Information | Transaction Processing | 7 years for legal compliance |
| IP & Device Data | Fraud Prevention | 12 months |
| Gaming Activity Log | Dispute Resolution & Audit | 3 Years |
Casinplus uses your information only for legitimate, clearly defined purposes. We never use your data for anything unrelated to your service. The key purposes are outlined in detail below:
Important: Casinplus never sells your data to advertising companies. You can opt out of promotional emails or SMS at any time.
Casinplus uses industry-standard security measures to protect your data. Our servers are hosted in internationally certified data centers, and all data is transmitted exclusively over encrypted connections.
That said, no digital system is 100% secure. If you believe there has been unauthorized access to your account, please immediately support@casinplus.appand change your password immediately.
Casinplus does not sell your personal information. However, limited data may need to be shared with trusted partners in order to operate our services. The following rules apply in every case:
| Partner Category | What Information Is Shared | Why It's Shared |
|---|---|---|
| Payment Processors | Payment Information | To complete transactions |
| KYC Verification Services | Identity Documents | Age & Identity Verification |
| Game Providers | User ID & gaming history | Game Management |
| Cybersecurity Services | IP & Device Information | Fraud Detection |
| Legal Authorities | Legally Required Information | Legal Obligations |
All third-party partners are contractually bound to uphold Casinplus's privacy standards. They are not permitted to use your information for their own purposes.
The Casinplus website and app use cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features of the site to stop working.
Casinplus believes you should have full control over your own data. You can exercise the following rights at any time — simply support@casinplus.appsend us an email.
You can request to know what personal information Casinplus holds about you.
You may request corrections to any inaccurate or outdated information.
You can request deletion of any data held beyond legal obligations.
You may request that your information no longer be used for specific purposes.
You can request a copy of your data in a structured, portable format.
You can withdraw consent for marketing communications at any time.
Casinplus will respond within 30 business days of receiving your request. In complex cases, this may be extended to a maximum of 60 days — but you will be notified in advance.
Casinplus strictly does not serve anyone under the age of 18. We never knowingly collect information from minors. Age is verified at registration, and KYC documents may be requested in cases where there is any doubt.
If you believe a minor has created an account, please notify us immediately. We will close that account and delete the associated data.
Casinplus may update this Privacy Policy when necessary. For any significant changes, we will notify you in advance via email or an on-platform notification.
Continuing to use the platform after any changes have been made will be taken as your acceptance of the updated policy. We recommend revisiting this page whenever an update is announced.
For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:
Email: support@casinplus.app
Response Time: 24/7, typically within 24 hours
Language: Support available in both Bangla and English
Every data exchange on Casinplus is protected by 256-bit SSL encryption. Your data is never exposed — secured to banking-grade standards.
Casinplus never sells your personal information to third parties. Your data is used solely to improve our services — that is our policy.
View, update, or request deletion of your data at any time. At Casinplus, your data belongs to you.
Casinplus systems are regularly audited by third-party cybersecurity experts. Any vulnerabilities identified are addressed immediately.
Casinplus's privacy policy is written in plain language — no complex legal jargon. What you read is what applies; there are no hidden terms.
For any privacy-related questions, the Casinplus support team is always ready to help. Reach out via email or live chat for a prompt response.