Legal Information

Casinplus Terms & Conditions

Please read these terms and conditions carefully before creating an account at Casinplus. They cover all conditions of service, bonus policies, payment rules, and responsible gaming information in full detail.

Last Updated: January 2026

Important Notice: By creating an account or using Casinplus services, you automatically agree to these Terms & Conditions. Please read them in full.

1 General Terms & Conditions

Casinplus (casinplus.app) is an online gaming and betting platform serving users in Bangladesh and other approved regions. These terms and conditions constitute a legally binding agreement between Casinplus and all of our members.

By using Casinplus services, you confirm that you are at least 18 years of age and that online betting is legally permitted in your country or region. Casinplus strictly prohibits participation by minors.

These Terms & Conditions have been published in Bengali for the convenience of Bangladeshi users. However, in the event of any dispute or ambiguity, the English version shall be considered final.

  • Casinplus operates only in approved countries and regions.
  • Each user may operate one account only.
  • All services are provided for entertainment purposes.
  • Casinplus reserves the right to update these terms at any time.

2 Account Registration

Casinplus requires you to provide accurate and truthful information when registering an account. Accounts created with false information may be closed at any time and any balance held may be forfeited.

Information Required for Registration

When creating an account, you are required to provide the following information accurately:

  • Full name (as it appears on your National ID)
  • Date of Birth (for 18+ verification)
  • Valid mobile number or email address
  • Country and city of residence
  • Preferred Currency

KYC Verification

Casinplus follows internationally recognised KYC (Know Your Customer) standards. You may be asked to verify your identity before your first withdrawal or after reaching a certain transaction threshold. Typically, any one of the following documents is sufficient:

  • National ID (NID)
  • Passport
  • Driving License

Opening multiple accounts under the same person's name is strictly prohibited. If duplicate accounts are detected, all associated accounts will be closed and bonuses will be forfeited.

3 Deposits & Withdrawals

Casinplus supports all major mobile banking methods in Bangladesh. The following rules apply to deposits and withdrawals.

Method Minimum Deposit Minimum Withdrawal Processing Time
Mobile Pay ৳ 200 ৳ 500 30 minutes
Nagad ৳ 200 ৳ 500 30 minutes
Rocket ৳ 300 ৳ 500 1 hour
Bank Transfer ৳ 1,000 ৳ 1,000 1–3 business days

Withdrawal Terms

Before processing a withdrawal, Casinplus verifies that the account is fully validated and that all wagering requirements on active bonuses have been met. Withdrawal requests are typically processed within business hours.

  • Withdrawals can only be made to the same payment method used for the deposit.
  • Withdrawals to third-party accounts are not permitted.
  • Casinplus reserves the right to suspend withdrawals in cases of suspicious activity.
  • The daily withdrawal limit is ৳ 50,000 (separate limits apply for VIP members).

4 Bonuses & Promotions

Casinplus offers a variety of bonuses and promotions. Each bonus comes with specific terms that must be met before a withdrawal can be made. Please read the applicable bonus terms carefully before claiming any offer.

Welcome Bonus

New members receive a welcome bonus on their first deposit. The wagering requirement is typically 20x to 30x, meaning you must wager the bonus amount 20 to 30 times before a withdrawal can be made.

Reload Bonus

Active members receive a reload bonus every week, credited directly to their account. Standard wagering requirements apply.

Important information about bonuses: If you wish to withdraw after claiming a bonus without completing the wagering requirement, only the original deposit amount will be available for withdrawal — the bonus balance will be excluded.

  • Multiple bonuses cannot be claimed from the same IP address or device.
  • Bonus validity is typically 7 days — the bonus will be forfeited once it expires.
  • Wagering requirements also apply to winnings earned from free spin bonuses.
  • Casinplus reserves the right to modify or discontinue any bonus program at any time.

5 Betting Rules

Casinplus has specific rules governing its Sports Betting and casino sections. All betting activities are conducted in accordance with the principles of fairness and transparency.

Sports Betting

  • All odds are updated both before the match and in-play.
  • Bets on cancelled or suspended matches will be refunded.
  • Bets placed at incorrect odds due to a system error may be voided.
  • The maximum bet amount for an event depends on the event type and odds.

Casino Games

  • All casino games use certified RNG (Random Number Generator) technology.
  • Live Casino game outcomes are determined by a real-time dealer.
  • In the event of a disconnection, the game outcome will be determined by the server logs.
  • If a bet is cancelled due to a technical issue on the game provider's end, a full refund will be issued.

6 Prohibited Activities

Casinplus is committed to maintaining a fair and secure platform. The following activities are strictly prohibited and will result in permanent account closure upon detection.

Any attempt at fraud, money laundering, or bonus abuse will be reported to the relevant authorities immediately.

  • Creating multiple accounts to claim bonus benefits.
  • Using another person's account or payment method.
  • Use of betting software, bots, or automated programmes.
  • Match fixing or illegally influencing the outcome of any event.
  • Money laundering or use of funds from illegal sources.
  • Exploiting technical vulnerabilities in the platform for personal gain.

7 Responsible Gaming

Casinplus believes gaming should be fun, not stressful. We encourage all members to play responsibly. If you feel that gaming is having a negative impact on your daily life, please reach out to our support team.

Casinplus provides the following responsible gaming tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Loss Limit: Betting will be automatically suspended if losses exceed a set limit.
  • Session Time Limit: Set a limit on how long you play in a single session.
  • Cooling-Off Period: Temporarily suspend your account for a set period.
  • Self-Exclusion: Option to permanently close your account.

For more details, visit our Responsible Gaming page.

8 Account Suspension & Closure

Casinplus reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

  • Violation of these Terms & Conditions.
  • Registration using false or inaccurate information.
  • Upon detection of suspicious or fraudulent activity.
  • Failure to pass KYC verification.
  • As directed by a legal or regulatory authority.

Members may also request account closure at any time. Once the account is closed, the process to refund any valid balance (excluding bonuses) will be initiated.

9 Privacy & Data Protection

Casinplus stores your personal information with the highest level of security. We use SSL encryption and modern data protection technologies. Your information is never shared with third parties — except where required by law or in the course of a fraud investigation.

To read our full Privacy Policy Privacy Policy page.

10 Changes, Disputes & Contact

Casinplus reserves the right to update these Terms & Conditions at any time. Upon your first login after any changes, you will be prompted to accept the updated terms. Continued use of the service following any changes will be considered your acceptance of those changes.

For any dispute, please contact our customer service team first. We always aim to resolve disputes amicably. If a resolution cannot be reached through customer service, the matter will be referred to a third-party mediator.

Contact: For any questions regarding the terms and conditions, email us at: support@casinplus.app — Our team is available 24/7 to assist you in Bangla.

Why Casinplus Is Trusted
Our Promise
🔒
SSL Security

Every transaction and piece of personal data on Casinplus is protected by 256-bit SSL encryption. Your data is never shared with third parties.

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Transparent Terms

Casinplus's terms and conditions are written in plain, easy-to-understand English. No hidden fees, no vague clauses — what you see is what applies.

💳
Fast Payments

Withdrawals via Mobile Pay and Nagad processed in just 30 minutes. No long waits to receive your winnings from Casinplus — that's our promise.

🎯
Fair Play

All games on Casinplus run on certified RNG technology. The outcome of every spin and bet is completely random and cannot be manipulated by anyone.

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Responsible Gaming

Casinplus offers deposit limits, self-exclusion, and cooling-off options. We want our members to play for fun — not under pressure.

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24/7 Bangla Support

Casinplus's entire support team is Bengali-speaking. For any issue, live chat responses are available within just 3 minutes.

Get Started Today

Play by the Rules, Win Safely

Register at Casinplus and enjoy safe betting within a clear, transparent framework. Our terms are simple and straightforward — no hidden surprises.

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